Relationships between burnout and role ambiguity, role conflict and employee absenteeism among health workers
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Keywords

health psychology
burnout
role ambiguity
conflict
employee absenteeism psicología de la salud
burnout
ambigüedad
conflicto de rol
absentismo laboral

How to Cite

Olivares-Faúndez, V., Gil-Monte, P., Mena, L., Jélvez-Wilke, C., & Figueiredo-Ferraz, H. (2016). Relationships between burnout and role ambiguity, role conflict and employee absenteeism among health workers. Terapia Psicológica, 32(2), 111-120. Retrieved from https://www.teps.cl/index.php/teps/article/view/50

Abstract

The aim of this research was to analyze the influence of some psychosocial risk factors in the development of burnout and to analyze the influence of this phenomenon on employee absenteeism. The study sample included 142 health care workers. The data analysis included descriptive statistics and multiple linear regression models. The results confirmed the influence of role ambiguity and role conflict on burnout [F (2.139) = 26.720; p < .001], but the influence of burnout on employee absenteeism was not confirmed. However, a significant and positive relationship has been shown between burnout and employee absenteeism (? = 0.197; p < .05). In conclusion, the findings of this study support the claims that role conflict is a more intense predictor of the emotional component of burnout (burnout; ? = 0.585; p < .001). Additionally, there is evidence that prolonged emotional strain could encourage employee absenteeism.

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